FREQUENTLY ASKED QUESTIONS
FAQ
What does Lunar Rising Watches do?
Lunar Rising Watches is owned and operated by Joel Hade offering watch repairs, modifications, and custom builds.
Are you a certified Watchmaker?
Currently I am not a certified watchmaker but it is something I am pursuing. This may detract some customers, but I believe in transparent, ethical, and fair work, and I want my customers to know what they are getting. I can’t offer you the things that companies like Rolex or Omega can, but I can still offer you quality and professional service.
Will you make an exact copy of this watch?
It depends. I do think that homage/replica watches are a great way into the hobby and a great way to get a watch design that is either rare, or expensive. With that being said I do not make any watch that could be misinterpreted as genuine. I will make watches that have many of the elements of a certain watch but they must have elements that distinguish it from its real counterpart.
What Suppliers do you use?
At the bottom of this page I have a list of my suppliers.
How quickly can I expect to receive the watch?
Once I receive the parts it usually takes about a week to two for assembly. Items from suppliers may take some time to arrive especially if it is arriving from overseas. I will keep you in the loop with regular updates about the process so that you know what is going on with your watch.
Can I have one on one consultations?
Of course! Most projects can be done through email but I can do a free 30 minute consultation to get the project started. Please get in contact with me for more details.
Can I combine services for a cheaper price?
Most certainly! Some services can easily be combined depending on what is getting removed or replaced. A good example is the cost of replacing the case back gasket. I am not going to charge you to open the case back if it is already being opened to replace the crystal. Do note that if a service is combined you will still be charged for the cost of the part. Please contact me If you have any questions on combining services.
Do you work on watches for customers overseas?
Currently I do not have the facilities to ship watches to customers overseas. I would like to expand to offering this in the future, so if you are not in the USA and would like my services please contact me.